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Terms of Use

The website store.citronne.com is the e-shop for the sale of products through the internet of the sole proprietorship with the trade name “S. Nikolaou Spinari”, legally and competently approved by the Hellenic Ministry of Development, Competitiveness, Infrastructure, Transport and Networks (General Secretariat for Consumer Affairs, Directorate for Consumer Protection) with GEMI no. 043939707000, in accordance with the applicable legislation.

1. More Specific Provisions – Information About the E-shop

This online store belongs to the sole proprietorship with the trade name “S. Nikolaou Spinari” and the distinctive title “Citronne”.


Αctivity of the company: Trading Company
Legal Address of the Company: Virvili Square, 18020 Poros Island Greece
Tax Registration Number: 027579550 – Tax Office: A’ Piraeus
Tel.: (+30) 22980 25155

Contact email address: info@citronne.com
Tel. Orders: (+30) 210 7235 226


The use of our e-shop and your purchases through it are determined and governed by the following terms and conditions; before you enter and use our e-shop, store.citronne.com, please read carefully and make sure that you understand and agree with these terms, rules, statements and conditions, as your use and browsing through citronne.com and store.citronne.com, implies your explicit and unreserved consent and acceptance thereof.


The Company reserves the right to unilaterally modify or change the contents of citronne.com and store.citronne.com at any time without prior notice to users; visitors / users have the responsibility to periodically check whether any amendments have been made to these terms of use; the Company informs users through this website on any amendments to the terms of the transactions; any amendment or change does not apply and does not affect already processed orders; the terms and conditions of use of the website and the transactions carried out through it do not violate the mandatory provisions of Greek legislation; the contracts through the e-shop are concluded in the Greek language, which you declare that you understand (writing and reading); Underaged persons or persons lacking legal capacity are not permitted to use the e-shop.


Upon entering the above website, you declare that you are an adult and that you have legal capacity; furthermore, you declare that you are committed not to permit the use of your data and passwords by underaged persons or persons lacking legal capacity; if such use of your data and password takes place, you are liable; for this reason, please follow the basic security rules of online transactions.

2. Provided Information & Products

The Company is committed to the quality, completeness and validity of both the information provided on its website and the essential characteristics of the products displayed on its website, as well as the accuracy of the data related to the services provided by the Company’s e-shop; in the context of good faith, the Company is not liable for technical or typographical mistakes which may have occurred inadvertently or due to site breaks due to force majeure.

3. Limitation of Liability

The Company cannot guarantee the availability of the displayed products; however, it is committed to inform consumers in good time about their unavailability; the Company is only liable for gross negligence and willful misconduct in the event of delay in the delivery of the ordered products and for information that it itself provides or the services it itself provides through its website.


The online store of the Company is not liable for any technical problems which may arise for users, when they attempt access to or during their visit to the site and are related to the operation or compatibility of their own infrastructure using of the website; moreover, the Company does not bear any responsibility for acts or omissions of third parties and in particular unfair third-party interventions in products and / or services and / or information available through its online store; where this site incorporates references to third-party websites, www.citronne.com is not liable for the contents of these pages, as well as for any damage or harm which may occur from their use, as the visitor has access to them exclusively by his/her own choice and liability.

4. Obligations of the User

The users of the e-shop website www.citronne.com accept and undertake not to use the online store of the Company for sending, publishing, and generally by any means transmitting illegal, harmful, threatening, racist, offensive, annoying, slanderous, defamatory, vulgar, obscene, libelous or contents harmful to underage persons; such contents are not permitted to be retransmitted as per applicable laws and regulations; in addition, any visit to the website www.citronne.com and the e-shop www.store.citronne.com must be made in the framework of personal and private use and solely for legitimate purposes and in a manner that does not restrict or impede its use by third parties; The visitor is required to use the site in accordance with the law, the principles of good morals and the present terms, and furthermore, not to perform any acts or omissions which may cause damage or malfunctioning or affect or endanger the provision of the services by www.citronne.com and www.store.citronne.com.


Users are not entitled to transmit internal and confidential information obtained or disclosed as part of a business relationship, or information which is governed by confidentiality agreements, nor agreements or information infringing any patent, trademark, copyright or other proprietary rights of third parties; finally, users may not invade and tamper with software viruses or any other passwords, files or programs designed to interrupt, damage, destroy or interfere with the operation of any computer’s software or hardware intentionally or unintentionally, because any such action violates the applicable Greek and EU legislation and their provisions; furthermore, users are not permitted, when visiting the Company’s website, to harass third parties in any way and by any contents, or to use the site in order to collect or store personal data of other users.